These Terms of Service (“Terms”) govern your access to and use of digispherelab.com (the “Site”) and the services provided by Digisphere Lab (“we”, “us”, “our”). By using the Site or our services, you agree to be bound by these Terms.
1. Services
Digisphere Lab provides managed Moodle hosting, AI tutor configuration, and related professional services for training providers. The exact scope of the services is defined in the order form, statement of work, or proposal we sign with each client.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site. You agree not to attempt to disrupt the Site’s operation or gain unauthorized access to any data.
3. Plans and pricing
Plans are described on the Pricing section of the Site. All prices are in EUR and exclusive of applicable taxes. We may update plans and pricing at any time; existing contracts remain on the terms in force at the time of signature.
4. 30-day go-live guarantee
We commit to bringing your platform live within 30 days of kickoff. If we miss that deadline due to reasons within our control, we will refund 100% of the setup fee. The guarantee does not cover delays caused by the client (for example: late content delivery or unavailable stakeholders).
5. Payment
Setup fees are due before kickoff. Monthly subscription fees are billed in advance. Late payments may suspend the service.
6. Intellectual property
We retain all intellectual property rights in the Site, our methodology, and our generic platform configurations. You retain all rights to your content (courses, branding, learner data). Specific assignments are defined in our contract.
7. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party and to use it only for the purpose of performing the contract.
8. Liability
To the maximum extent permitted by law, our aggregate liability under the contract is limited to the fees paid by the client in the 12 months preceding the event giving rise to the claim. We are not liable for indirect or consequential damages.
9. Termination
Either party may terminate the contract for material breach not remedied within 30 days of notice. Subscription contracts can be terminated by either party with 30 days’ written notice. Setup fees are non-refundable after go-live.
10. Governing law
These Terms are governed by the laws of France, and any dispute will be submitted to the competent courts of France, unless a different jurisdiction is agreed upon in the underlying contract.
11. Contact
Questions about these Terms? Email contact@digispherelab.com.